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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gabbie Henning

January 7, 2026

5  out of  5
rating by Gabbie Henning
"The customer service was quick and efficient, they answered all the questions I had with effortless knowledge of their field. I would highly recommend this office to others looking for life insurance."
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Camilla Mickle

January 7, 2026

5  out of  5
rating by Camilla Mickle
"I have had my insurance with Scott Bryant’s State Farm Office for years! They are always so helpful and great to work with. My agent is Macy Moore and she is so quick to respond every time I have a question about my policy! Scott and his team are the only ones I would trust to take care of my insurance needs!!!"
We responded:
"Camilla, thank you for your wonderful review! I'm happy to hear that Macy was so helpful with your life insurance needs. We appreciate your business and look forward to assisting you further. - Scott Bryant - State Farm Insurance Agent, Clarksville, TN"
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Abigail Grace

January 7, 2026

5  out of  5
rating by Abigail Grace
"I just got my first policy with State Farm. Their customer service is great and Macy Moore is my agent. Her and everyone in the office are so sweet and helpful. I also talked to the owner Scott Bryant, he was so helpful and great to work with. I highly recommend getting insurance with them!"
We responded:
"Abigail, thank you so much for the wonderful review! I'm happy you had a positive experience with our office. Your satisfaction is our priority, and we’re here to help with any insurance needs or questions. - Scott Bryant - State Farm Insurance Agent, Clarksville, TN"
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Micah Dunford

January 6, 2026

1  out of  5
rating by Micah Dunford
"Very nice people that work there, but I can’t overstate the pain and financial stress State Farm has caused. They randomly dropped my insurance (not related to driving record or payment) and never notified me. The auto loan company then took up the insurance for my entire deployment, leaving me in massive arrears. When I called the representative he was entirely dismissive to the whole occurrence, and then tried to put me back on a State Farm plan. No thanks State Farm."
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Reesha 69

December 19, 2025

5  out of  5
rating by Reesha 69
"Scott and his team of agents are a pleasure to work with. When I call a friendly voice always answers the phone even if I've called 3 times that day. Nick is our agent and he is very knowledgeable in the laws of insurance. I highly recommend to anyone looking for home and/or auto insurance."
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Angel Dirks

December 2, 2025

5  out of  5
rating by Angel Dirks
"Especially Alicia she is a great agent for the Clarksville area. She’s always looking out for the customers."
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kcinnick000

December 2, 2025

5  out of  5
rating by kcinnick000
"Lydia is great. So helpful and knowledgeable I highly recommend her and State Farm"
We responded:
"Nick. Thank you for your business! We certainly appreciate you. The 5 star rating makes us proud. You are correct, Lydia is great! She is very acknowledged and is proud of her work!"
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Timothy Stiltner

October 7, 2025

4  out of  5
rating by Timothy Stiltner
"I recently had went to the office, and I just wanted to say the office associate Melissa was so delightful and helpful."
We responded:
"Timothy. Thank you for your business! Thank you for taking time to give us a review! Melissa is very helpful and happy to help you and all of our customers navigate insurance and financial services! Scott "
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Barry Kuerbitz

July 28, 2025

1  out of  5
rating by Barry Kuerbitz
"I was a very long time customer of state farm and Scott Bryant for 35 years but all the people in scotts office seem to have a i don't gave a damn attitude for the past two years Scott watch your employee's they can sink you."
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Greg Pierce

July 3, 2025

5  out of  5
rating by Greg Pierce
"They are on your side, love this place."
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Sherry sMITH

June 16, 2025

1  out of  5
rating by Sherry sMITH
"Done with State Farm, we have a claim on our roof from wind damage, first they want us to piece the roof together instead of replacing then they send a check payable to us and our Mortgage Company, so you have to send the check to the mortgage company and hope it doesn't get lost in the process and then they have to send back to you so you can pay roofers. My point is I pay my mortgage and I pay my insurance so what does the mortgage company have to do with my roof. We have been customers for 30 years but this is how you treat your customers."
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Robin Davis

February 14, 2025

5  out of  5
rating by Robin Davis
"Lydia, in the Scott Bryant office, was fabulous when we needed help with a claim recently. She took the time to explain the process, stayed with us while we talked with their claims office and followed up with us several times to be sure all was going well. We can absolutely recommend Lydia to anyone looking for a caring, knowledgable and professional ally in the insurance business."
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Josh Snell

February 7, 2025

5  out of  5
rating by Josh Snell
"Very knowledgeable agent who helped me out with some amazing coverage and in a very short amount of time. I couldn’t be happier with the coverage plan and price I was helped with. Thank you!"
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Denise Goin

October 24, 2024

5  out of  5
rating by Denise Goin
"Great customer service, they reached out to me to discuss my car insurance, and have saved me hundreds of dollars each year over my current policy, which I really appreciate!"
We responded:
"Denise, thank you for your wonderful review! I'm glad our team could assist you with your car insurance and help you save money. Your appreciation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime. - Scott Bryant - State Farm Insurance Agent, Clarksville, TN"
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James Huff

July 1, 2024

5  out of  5
rating by James Huff
"andreas and the team have all of our policies."
We responded:
"Thank you, James, for entrusting all your policies to our team! I'm so glad to hear that Andreas and the team have provided you with excellent service. Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Scott Bryant - State Farm Insurance Agent, Clarksville, TN"
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Patricia Moore

April 23, 2024

1  out of  5
rating by Patricia Moore
"They are not open until 5:00. I called at 4:45 and they were already closed!"
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Scott Culhane

April 22, 2024

1  out of  5
rating by Scott Culhane
"Just got off the phone with one of the assistants. Didn't find her to be particularly pleasant. Been with State Farm for 30 years, but I'm shopping elsewhere now."
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Tony Saluzzo

April 22, 2024

5  out of  5
rating by Tony Saluzzo
"We have been with Scott for more than 30 years. Scott and his entire staff have always been knowledgeable, courteous and professional."
We responded:
"Thank you for the wonderful review, Tony! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family! - Scott Bryant - State Farm Insurance Agent"
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Aaron Johnston

February 19, 2024

5  out of  5
rating by Aaron Johnston
"Great people very helpful there! Prices are OK and they are helpful and very knowledgeable"
We responded:
"Aaron, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Helen Pirl

December 21, 2023

5  out of  5
rating by Helen Pirl
"Last month I had walked into your building for the first time since I purchased insurance in 2022 over the phone. I had asked to speak to someone about my insurance. Andreas came out and said he could help. I get very overwhelmed when I am on the phone trying to talk about my Homeowner's Insurance and Auto Insurance. I wanted to come in and about my policies. Andreas sat with me for at least an hour or more and we went over every question I had, and he also explained to me the other items I can purchase that I didn't know I could, example my hearing aids and other items. I was a little stressed to spend more money for updating my policy, but I am glad I did. At least a month later the tornado came through Clarksville and Nashville. When the Tornado came through it totaled a home of one the ladies in my church's. Her insurance only paid the loan off due to her land loan and would not pay for anything else. I also watched the news that a lady's house was destroyed due to the Tornado, and she just spend 30,000 renovating her home but did not add insurance to her material homes in the house. With Andreas sitting down with me and explaining everything to me and being so honest and adding more coverage to my Home Insurance, I am so thankful. The Tornado did not affect my house but if it had I knew I was covered and I am so thankful. Thanks so much!"
We responded:
"Thank you, Helen, for your kind words! We genuinely appreciate your feedback regarding our insurance services for your auto and home policies. We understand that insurance discussions can sometimes be overwhelming. I'm grateful that Andreas could sit down with you, simplify the process, and give you the confidence that your home was safe and secure. The Scott Bryant State Farm Family hopes to continue providing you with excellent customer service and coverage for years to come. Our office is always available to answer any questions you may have."
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Alexis Doss

December 7, 2023

5  out of  5
rating by Alexis Doss
"Hands down, amazing and friendly staff. Everyone makes sure you feel welcomed and well educated when you come in. They are open to answer questions to make sure each service is exactly what you are needed and you are comfortable. They do not rush you. They are understanding each family needs. The ladies there are so kind! I will definitely be going here for all my insurance needs."
We responded:
"Alexis, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
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Chris Ball Sr.

August 31, 2023

5  out of  5
rating by Chris Ball Sr.
"These folks are really good at their jobs! That’s why I love State Farm!"
We responded:
"Thank you for the five-stars, Chris! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Collin Bryant

August 18, 2023

5  out of  5
rating by Collin Bryant
"The worst thing about insurance is being stuck on hold, having to listen to a bunch of automated menu options, and never getting to speak to a real person. At this office, I can finally go in to speak to an agent in person. Christine is so helpful and friendly! She’s taken care of all my insurance needs for the past 10 years. They treat me like family every time I come in."
We responded:
"Thank you, Collin, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Christine, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Shawn Wood

August 5, 2023

4  out of  5
rating by Shawn Wood
"Originally had an issue Christene did a professional thing and resolved my issue. The follow up was great. Many thanks !!! I will ask for you 100000% of the time from now on. 😉"
We responded:
"Shawn, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Christine cares a lot about our customers."
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Audra Melton

July 18, 2023

1  out of  5
rating by Audra Melton
"I'd give zero stars if it were an option just for dishonesty and praying on the elderly. You cancel the policy of a long time loyal customer due to a home repair that you knew was already scheduled to be fixed. 36 years with only one claim during that time and you treat someone this way. That's bad business."
We responded:
"Thank you for your review Audra. All feedback is important, and we’re sorry to hear that we didn’t meet your expectations. Your situation is far from our usual standards. Please feel free to contact us at (931) 648-3071 to tell us more about your experience and how we can find a resolution for you."