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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Chris Ball Sr.

August 31, 2023

5  out of  5 rating by Chris Ball Sr.
"These folks are really good at their jobs! That’s why I love State Farm!"

Collin Bryant

August 18, 2023

5  out of  5 rating by Collin Bryant
"The worst thing about insurance is being stuck on hold, having to listen to a bunch of automated menu options, and never getting to speak to a real person. At this office, I can finally go in to speak to an agent in person. Christine is so helpful and friendly! She’s taken care of all my insurance needs for the past 10 years. They treat me like family every time I come in."

Shawn Wood

August 5, 2023

4  out of  5 rating by Shawn Wood
"Originally had an issue Christene did a professional thing and resolved my issue. The follow up was great. Many thanks !!! I will ask for you 100000% of the time from now on. 😉"

Audra Melton

July 18, 2023

1  out of  5 rating by Audra Melton
"I'd give zero stars if it were an option just for dishonesty and praying on the elderly. You cancel the policy of a long time loyal customer due to a home repair that you knew was already scheduled to be fixed. 36 years with only one claim during that time and you treat someone this way. That's bad business."

Clete Walker

March 10, 2023

5  out of  5 rating by Clete Walker
"My family and I have been customers of Scott Bryant State Farm for more than a decade. Christine and the rest of the team have always done a fabulous job, helping us through moves and other various issues. At times when things can be difficult (and when they’re not), it’s great to have these outstanding agents making the process as easy as possible, and they always do so with charm and expertise. We would recommend them to anyone!"


March 6, 2023

1  out of  5 rating by Carie
"Worst insurance company ever!!"

janet large

August 18, 2022

5  out of  5 rating by janet large
"I put two claims one week apart and received two checks in six days. The other company which I had for 27 yrs did not approve my last three claims."

Bill Brown

June 9, 2022

5  out of  5 rating by Bill Brown
"On Thursday, June 09, 2022, My wife, Eileen, from Florida, called and spoke to Ms. Laurie, at State Farm Insurance, Clarksville, Tennessee! Eileen, my wife, spoke to Ms. Laurie, about Car Insurance, for our adult son, Chris moving soon, from Florida, to Clarksville, Tennessee! My wife was doing Insurance research, and Ms. Laurie, was very kind and very helpful and very professional, in helping her with important car insurance information, and about other important information, such as weather, and the closeness to Kentucky border, and the beautiful hiking, and the beautiful state parks!! Ms. Laurie was very knowledgeable about State Farm Car Insurance, and she was very kind, to share her information about this beautiful city, and the surrounding areas, such as Chattanooga, Nashville, and Kentucky. Ms. Laurie gave us, excellent customer service, and answered all our many questions, with kindness and with expertise! When a person relocates from Florida to Tennessee, all this important information is extremely valuable, and very helpful, to the entire family!! This State Farm: Scott-Bryant Insurance, in Clarksville, Tennessee, and Ms. Laurie, delivers Excellent Customer service, with kindness and with a very positive, very helpful, very professional attitude!! State Farm Exists to help others, and to be like a "Good Neighbor"!! This kind, great treatment over the phone, to a new potential customer, was refreshing and was a wonderful experience, for us! Eileen and Bill US NAVY Veteran Florida Resident"

Victor Plunkett

January 28, 2022

1  out of  5 rating by Victor Plunkett
"Very friendly people not so willingly to pay out without a bunch of insurance loopholes. Been a customer for many years but definitely shopping for new company today. Very disappointed with state farm and will never recommend this insurance company!!!!"

Carol Smith

December 9, 2021

5  out of  5 rating by Carol Smith
"Andreas is the best State Farm rep I have ever had. Efficient, Responsive, Accommodating, and Friendly. He makes the whole insurance experience pleasant."

Michael Biggs

October 14, 2021

5  out of  5 rating by Michael Biggs
"great service friendly staff"

Norm Hughes

October 3, 2021

1  out of  5 rating by Norm Hughes
"People are nice here, but State Farm likes to take your money and cancel your insurance when someone breaks into your housr and steal stuff. Pay in for years.with no claim, then suddenly, screw you, you are no longer covered. I wonder if commerce and insurance knows these hidden policies?"

Ryan Dowdy

September 6, 2021

5  out of  5 rating by Ryan Dowdy
"Scott Bryant's office is always friendly and helpful. They usually go the extra mile and help out in ways I didn't hadn't thought of and didn't know we're possible."

Mike W

August 7, 2021

5  out of  5 rating by Mike W
"Scott and his work family are amazing. We consider them a part of our family and will continue to go here for all of our insurance."

Denise B.

June 29, 2021

5  out of  5 rating by Denise B.
"5hese folks are awesome and super kind."

Ann Trost

March 27, 2021

5  out of  5 rating by Ann Trost
"Everyone is extremely friendly and my notary bond was ready in minutes."

Sandy Dunlap

March 9, 2021

5  out of  5 rating by Sandy Dunlap
"I love them they are super nice and helpful"

Pauline James

November 11, 2020

5  out of  5 rating by Pauline James
"The Agent was informative and very helpful about the policy change."

Sheila Wilbanks

May 14, 2020

5  out of  5 rating by Sheila Wilbanks
"I called my State Farm office on Madison Street, Clarksville to add my daughter as a driver on my vehicle. A very pleasant young lady named Karen very politely answered the phone. She was very efficient, cordial and had my daughter added quickly. I would recommend State Farm to anyone!!"

Muriel McHie

March 1, 2020

5  out of  5 rating by Muriel McHie

Kasey Sims

February 28, 2020

5  out of  5 rating by Kasey Sims
"So understanding Mrs. Bryant and her staff our like family they work hard for you and stand by you. They open their doors and hearts like family to help you find a plan that works right for you. So if you don't have Statefarm what you waitaing for go own down to Madison st Scott and mrs .Kristine Bryant they will make you feel comfortable and with awesome insurance rates.."

Tina Ramsey

January 27, 2020

5  out of  5 rating by Tina Ramsey
"Super good customer service."

Christina Rossignol

October 27, 2019

5  out of  5 rating by Christina Rossignol
"Great Service"

Pamela Tanner

June 25, 2019

2  out of  5 rating by Pamela Tanner
"Said one thing on phone another when i got there"


June 20, 2019

5  out of  5 rating by K T
"These guys are friendly and helpful for not only car insurance but other kinds of insurance and even advice about stuff like buying cars, Medicare and other medical insurance, life and house insurance, and even suggest good places to eat, shop or vacation. Just super nice and caring. They can help you save money and will take all the time you need to understand your insurance."