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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Denise Goin

October 24, 2024

5  out of  5
rating by Denise Goin
"Great customer service, they reached out to me to discuss my car insurance, and have saved me hundreds of dollars each year over my current policy, which I really appreciate!"
We responded:
"Denise, thank you for your wonderful review! I'm glad our team could assist you with your car insurance and help you save money. Your appreciation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime. - Scott Bryant - State Farm Insurance Agent, Clarksville, TN"
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Camilla Mickle

September 17, 2024

5  out of  5
rating by Camilla Mickle
"I worked with Macy Moore the office manager when I got my life insurance she was so helpful and enjoyed doing business with her!"
We responded:
"Camilla, thank you for your wonderful review! I'm happy to hear that Macy was so helpful with your life insurance needs. We appreciate your business and look forward to assisting you further. - Scott Bryant - State Farm Insurance Agent, Clarksville, TN"
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James Huff

July 1, 2024

5  out of  5
rating by James Huff
"andreas and the team have all of our policies."
We responded:
"Thank you, James, for entrusting all your policies to our team! I'm so glad to hear that Andreas and the team have provided you with excellent service. Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Scott Bryant - State Farm Insurance Agent, Clarksville, TN"
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Patricia Moore

April 23, 2024

1  out of  5
rating by Patricia Moore
"They are not open until 5:00. I called at 4:45 and they were already closed!"
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Scott Culhane

April 22, 2024

1  out of  5
rating by Scott Culhane
"Just got off the phone with one of the assistants. Didn't find her to be particularly pleasant. Been with State Farm for 30 years, but I'm shopping elsewhere now."
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Tony Saluzzo

April 22, 2024

5  out of  5
rating by Tony Saluzzo
"We have been with Scott for more than 30 years. Scott and his entire staff have always been knowledgeable, courteous and professional."
We responded:
"Thank you for the wonderful review, Tony! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family! - Scott Bryant - State Farm Insurance Agent"
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Aaron Johnston

February 19, 2024

5  out of  5
rating by Aaron Johnston
"Great people very helpful there! Prices are OK and they are helpful and very knowledgeable"
We responded:
"Aaron, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Helen Pirl

December 21, 2023

5  out of  5
rating by Helen Pirl
"Last month I had walked into your building for the first time since I purchased insurance in 2022 over the phone. I had asked to speak to someone about my insurance. Andreas came out and said he could help. I get very overwhelmed when I am on the phone trying to talk about my Homeowner's Insurance and Auto Insurance. I wanted to come in and about my policies. Andreas sat with me for at least an hour or more and we went over every question I had, and he also explained to me the other items I can purchase that I didn't know I could, example my hearing aids and other items. I was a little stressed to spend more money for updating my policy, but I am glad I did. At least a month later the tornado came through Clarksville and Nashville. When the Tornado came through it totaled a home of one the ladies in my church's. Her insurance only paid the loan off due to her land loan and would not pay for anything else. I also watched the news that a lady's house was destroyed due to the Tornado, and she just spend 30,000 renovating her home but did not add insurance to her material homes in the house. With Andreas sitting down with me and explaining everything to me and being so honest and adding more coverage to my Home Insurance, I am so thankful. The Tornado did not affect my house but if it had I knew I was covered and I am so thankful. Thanks so much!"
We responded:
"Thank you, Helen, for your kind words! We genuinely appreciate your feedback regarding our insurance services for your auto and home policies. We understand that insurance discussions can sometimes be overwhelming. I'm grateful that Andreas could sit down with you, simplify the process, and give you the confidence that your home was safe and secure. The Scott Bryant State Farm Family hopes to continue providing you with excellent customer service and coverage for years to come. Our office is always available to answer any questions you may have."
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Alexis Doss

December 7, 2023

5  out of  5
rating by Alexis Doss
"Hands down, amazing and friendly staff. Everyone makes sure you feel welcomed and well educated when you come in. They are open to answer questions to make sure each service is exactly what you are needed and you are comfortable. They do not rush you. They are understanding each family needs. The ladies there are so kind! I will definitely be going here for all my insurance needs."
We responded:
"Alexis, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
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Chris Ball Sr.

August 31, 2023

5  out of  5
rating by Chris Ball Sr.
"These folks are really good at their jobs! That’s why I love State Farm!"
We responded:
"Thank you for the five-stars, Chris! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Collin Bryant

August 18, 2023

5  out of  5
rating by Collin Bryant
"The worst thing about insurance is being stuck on hold, having to listen to a bunch of automated menu options, and never getting to speak to a real person. At this office, I can finally go in to speak to an agent in person. Christine is so helpful and friendly! She’s taken care of all my insurance needs for the past 10 years. They treat me like family every time I come in."
We responded:
"Thank you, Collin, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Christine, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Shawn Wood

August 5, 2023

4  out of  5
rating by Shawn Wood
"Originally had an issue Christene did a professional thing and resolved my issue. The follow up was great. Many thanks !!! I will ask for you 100000% of the time from now on. 😉"
We responded:
"Shawn, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Christine cares a lot about our customers."
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Audra Melton

July 18, 2023

1  out of  5
rating by Audra Melton
"I'd give zero stars if it were an option just for dishonesty and praying on the elderly. You cancel the policy of a long time loyal customer due to a home repair that you knew was already scheduled to be fixed. 36 years with only one claim during that time and you treat someone this way. That's bad business."
We responded:
"Thank you for your review Audra. All feedback is important, and we’re sorry to hear that we didn’t meet your expectations. Your situation is far from our usual standards. Please feel free to contact us at (931) 648-3071 to tell us more about your experience and how we can find a resolution for you."
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Clete Walker

March 10, 2023

5  out of  5
rating by Clete Walker
"My family and I have been customers of Scott Bryant State Farm for more than a decade. Christine and the rest of the team have always done a fabulous job, helping us through moves and other various issues. At times when things can be difficult (and when they’re not), it’s great to have these outstanding agents making the process as easy as possible, and they always do so with charm and expertise. We would recommend them to anyone!"
We responded:
"Clete, we’re so glad to hear how Christine was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she wasable to assist you. Thank you for choosing us as your insurance provider!"
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janet large

August 18, 2022

5  out of  5
rating by janet large
"I put two claims one week apart and received two checks in six days. The other company which I had for 27 yrs did not approve my last three claims."
We responded:
"Janet. Thank you for leaving us a five star review. We are happy that you were very pleased with our claim service! We value you as our customer and appreciate you taking time to share your satisfaction! Scott"
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Bill Brown

June 9, 2022

5  out of  5
rating by Bill Brown
"On Thursday, June 09, 2022, My wife, Eileen, from Florida, called and spoke to Ms. Laurie, at State Farm Insurance, Clarksville, Tennessee! Eileen, my wife, spoke to Ms. Laurie, about Car Insurance, for our adult son, Chris moving soon, from Florida, to Clarksville, Tennessee! My wife was doing Insurance research, and Ms. Laurie, was very kind and very helpful and very professional, in helping her with important car insurance information, and about other important information, such as weather, and the closeness to Kentucky border, and the beautiful hiking, and the beautiful state parks!! Ms. Laurie was very knowledgeable about State Farm Car Insurance, and she was very kind, to share her information about this beautiful city, and the surrounding areas, such as Chattanooga, Nashville, and Kentucky. Ms. Laurie gave us, excellent customer service, and answered all our many questions, with kindness and with expertise! When a person relocates from Florida to Tennessee, all this important information is extremely valuable, and very helpful, to the entire family!! This State Farm: Scott-Bryant Insurance, in Clarksville, Tennessee, and Ms. Laurie, delivers Excellent Customer service, with kindness and with a very positive, very helpful, very professional attitude!! State Farm Exists to help others, and to be like a "Good Neighbor"!! This kind, great treatment over the phone, to a new potential customer, was refreshing and was a wonderful experience, for us! Eileen and Bill US NAVY Veteran Florida Resident"
We responded:
"Thank you, Bill, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Laurie, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Victor Plunkett

January 28, 2022

1  out of  5
rating by Victor Plunkett
"Very friendly people not so willingly to pay out without a bunch of insurance loopholes. Been a customer for many years but definitely shopping for new company today. Very disappointed with state farm and will never recommend this insurance company!!!!"
We responded:
"Victor. Thank you for your business! I am sorry to see the 1 star review. We value you as a customer and want to make sure to address your concerns. Please allow me to call you and see what can be done. Scott"
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Carol Smith

December 9, 2021

5  out of  5
rating by Carol Smith
"Andreas is the best State Farm rep I have ever had. Efficient, Responsive, Accommodating, and Friendly. He makes the whole insurance experience pleasant."
We responded:
"Carol. Thank you for the 5 star review! Our team takes pride in making insurance and financial services easy to understand. Your comment about the efficiency, responsiveness, accommodating and friendliness of Andreas is really nice! Thank you!"
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Michael Biggs

October 14, 2021

5  out of  5
rating by Michael Biggs
"great service friendly staff"
We responded:
"Michael. Thank you for being our customer! You comment about having a friendly staff with great service is important to us! We are honored you gave us 5 stars!"
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Norm Hughes

October 3, 2021

1  out of  5
rating by Norm Hughes
"People are nice here, but State Farm likes to take your money and cancel your insurance when someone breaks into your housr and steal stuff. Pay in for years.with no claim, then suddenly, screw you, you are no longer covered. I wonder if commerce and insurance knows these hidden policies?"
We responded:
"Norm. We are disappointed to see this poor review. My team and I work hard to satisfy our customers with fair treatment. We had little control in this particular matter. I will be happy to explain again your individual situation if you would like to contact me."
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Ryan Dowdy

September 6, 2021

5  out of  5
rating by Ryan Dowdy
"Scott Bryant's office is always friendly and helpful. They usually go the extra mile and help out in ways I didn't hadn't thought of and didn't know we're possible."
We responded:
"Ryan. Thank you for excellent review! Your quote about our team going the extra mile means lots to us!"
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Mike W

August 7, 2021

5  out of  5
rating by Mike W
"Scott and his work family are amazing. We consider them a part of our family and will continue to go here for all of our insurance."
We responded:
"Mike. Thank you for posting the review! We are very happy you consider us an important part of your family! Thanks for being our customer!"
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Denise B.

June 29, 2021

5  out of  5
rating by Denise B.
"5hese folks are awesome and super kind."
We responded:
"Denise. Thank you for the top review. We will continue to be awesome and super!"
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Ann Trost

March 27, 2021

5  out of  5
rating by Ann Trost
"Everyone is extremely friendly and my notary bond was ready in minutes."
We responded:
"Ann. Thank you for the five star review."
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Sandy Dunlap

March 9, 2021

5  out of  5
rating by Sandy Dunlap
"I love them they are super nice and helpful"
We responded:
"Sandy. Thank you for the super nice review!"